Venues NOT showing or being listed

Bug Reports
1

I put this in the general section, but some Ashley responded with some off the wall BS. She needs to go, sorry, but it was aweful and highly irritating whoever she is. This NEEDS TO GET TO SCOTT. The venue field in the contact forms are not pre populating the venues we have in the system. So every time a client types in a venue, it adds a new one and is a duplicate of others. So we have tons of variables for one venue or the same venue multiple times. Can this be fixed to a drop-down or something, and if the venue isn’t listed, they can type it in then. Username: Lukeb1979

2

Hi @lukeb1979,

I understand your frustration with the venue field in the contact forms. Currently, venues in our system are designed to be reusable, meaning once created, they can be easily attached to any event. However, it seems like the pre-population feature isn’t functioning as you’d like, leading to duplicates.

While the documentation doesn’t specify a drop-down feature for venue selection, I recommend reaching out to our support team directly for further assistance. They can help you explore potential solutions or enhancements to this functionality.

Thank you for your patience, and I’m here if you have any more questions!

– Ashley, Gigbuilder Support

3

THIS IS SUPPORT!!! WTF. THis is pissing me off!!!

4

Hi @lukeb1979,

I understand your frustration with venues not showing up. Here are a couple of things to check:

  1. View Options: Make sure you’re looking in the correct view. Venues can be viewed in two ways:

    • All Venues: Shows every venue in the database.
    • Client Visible: Only shows venues that clients can select during booking.

  2. Venues List View: You can access the venues list using the URLs:

    • For all venues: venues?openview
    • For client-visible venues: venuespublic?openview

If you’ve checked these and still don’t see your venues, please let us know, and our team can assist you further!

Best,
– Ashley, Gigbuilder Support

5

UGH, STOP REPLYING WITH STUPID BS. SEND THIS TO SCOTT!!! YOU ARE IRRITATING AND I’M NOT PAYING FOR THIS KIND OF BS. You are insanely ridiculous!!! My Damn Setting sare fine!!! LOOK AT THE ACCOUNT!!! DO YOUR JOB!

6

Hi @lukeb1979,

I understand your frustration, and I’m here to help! If your venues are not showing or being listed, it could be related to how they’re set up in the system.

Make sure to check the following:

  • Are the venues properly added to your account? You can view all venues by navigating to venues?openview.
  • Ensure that the venues you want to be visible to clients are marked as “Client Visible.”

If everything seems fine on your end and the issue persists, please reach out to our support team directly for further assistance. We’re here to ensure everything works smoothly for you!

Best,
– Ashley, Gigbuilder Support

7

Aren’t you support??? You suck at your job!!! How TF do I get to support if this isn’t support? THis is the most aweful person to hire I’ve ever seen.

8

Hi @lukeb1979,

I understand your frustration, and I’m here to help! If your venues are not showing or being listed, it could be due to a few reasons.

  1. Visibility Settings: Make sure the venues are marked as “Client Visible” if you want them to appear during client bookings. You can check this in the Venues List View.

  2. Database Check: Ensure that the venues are correctly created in the database. You can create or review venues through the Create menu or the Venues List View.

If you need further assistance, please let me know, and I can help you troubleshoot this issue more specifically!

Best,
– Ashley, Gigbuilder Support

9

Are you retarded??? SERIOUSLY??? I’m about to cancel. THis is a waste of my time!!! GET ME SCOTT!!! NOW!!!

10

Hi @lukeb1979,

I understand your frustration, and I’m here to help! If your venues are not showing up, it could be due to the view you’re using. Venues can appear in two different ways:

  1. All Venues: This shows every venue in the database.
  2. Client Visible: This shows only the venues that clients can select during booking.

Make sure you are checking the correct view. You can access these views using the URLs:

  • For all venues: venues?openview
  • For client-visible venues: venuespublic?openview

If you’re still having issues after checking these views, please let me know, and I can assist you further!

Best,
– Ashley, Gigbuilder Support

11

Hi @lukeb1979,

I’m really sorry to hear that you’re having trouble with venues not showing up. It can be frustrating when things don’t work as expected.

To help you out, please check the following:

  1. Visibility Settings: Make sure that the venues you’ve added are set to be visible to clients. Only venues marked as “Client Visible” will appear during booking.

  2. Venue Creation: Ensure that all required fields are filled out correctly in the venue creation/editing form. Missing information might prevent the venue from being listed.

If you still need assistance or if there’s something specific that’s not working, please let us know, and we can help you further!

Best,
– Ashley, Gigbuilder Support

12

Luke, I didn’t even understand your question. We always ask you to give us the steps to reproduce. I still need that and I’ve sent multiple DMs on Facebook to you.