The venue information is not transferingo n new inquirires
Hi @RenoEpicSounds,
It sounds like you’re experiencing an issue with venue information not appearing in new inquiries.
Make sure that the venue you are trying to select is marked as “Client Visible.” Venues that are not set to be visible won’t show up during the booking process. You can check this in the Venues List View.
If the venue is indeed marked as visible and you’re still having trouble, please reach out to our support team for further assistance. They can help you troubleshoot the issue.
Let me know if you need any more help!
– Ashley, Gigbuilder Support
They are marked client may select
Hi @RenoEpicSounds,
It sounds like you’re experiencing an issue with venues not appearing for client selection. Since you mentioned that the venues are marked as “client may select,” it’s important to ensure that they are also set to be visible in the client portal.
You can check the Client Options to confirm that the relevant features are enabled for client visibility. If everything seems correct on your end and the issue persists, our support team would be happy to assist you further.
Let us know if you need any more help!
– Ashley, Gigbuilder Support
Yes it is set at yes
This is scott and I’ll take over from here. I’ll test your setup and report back.