This used to work fine, but now, when a confirmed appointment is added to my calendar, It does not populate onto the correct GOOGLE calendar. I have a GIGBUILDER CALENDAR, where it used to automatically add everything. Now it is populating my main calendar and I have to go into the appointment on my calendar (not gigbuilder) and change the callendar to gigbuilder. How do I resolve?
Hi @dahauss,
It sounds like there might be a configuration issue with your Google Calendar integration. Here are a few steps you can take to ensure that your appointments are syncing to the correct Gigbuilder Calendar:
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Check Minimum Event Status: Make sure your Minimum Event Status is set to “Booked” if you only want confirmed appointments to sync. If it’s set to a lower status, it may be syncing more events than intended.
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Reconnect Google Calendar: Sometimes, reauthorizing the connection can help. Click the Google OAuth button in Gigbuilder, sign in, and then click SYNC NOW after saving any changes.
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Review Sync Settings: Ensure that you haven’t accidentally checked the “Do Not Sync Appointments” option, which would prevent any appointments from syncing.
If you’ve tried these steps and are still facing issues, please let us know, and our team would be happy to assist you further!
Best,
– Ashley, Gigbuilder Support