Not able to select packages when event types are selected on date checker. When a client selects wedding I should show my three main packages and then options. Thank you! Username is chasentertainment
Hi @unknown,
It sounds like you might be experiencing issues with package visibility related to event types. Based on our documentation, here are a couple of things to check:
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Package Visibility: Ensure that the package is set to Public and that it matches the event type your client is booking. If the package is set to Private, it won’t be visible during the booking process.
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Event Type Configuration: Packages aren’t filtered by event type by default, so all Public packages for a service will be visible. If you want to limit visibility, consider setting event-type-specific packages to Private and applying them manually.
If you need further assistance or have more specific details about your situation, feel free to reach out, and our team will be happy to help!
Best,
Ashley, Gigbuilder Support