Not receiving the daily Gigbuilder summary email

General
1

I am no longer receiving the daily Gigbuilder summary email I used to get every day. Can this be fixed? It started yesterday.
username dahauss

2

Hi @dahauss,

I’m sorry to hear that you’re not receiving your daily Gigbuilder summary email. There are a couple of things you can check:

  1. Email Settings: Make sure that the “Daily Summary” option in your System Notifications is set to either “Send Daily Summary” or “Summary + Trending Songs.” If it’s set to “Do Not Send,” that would explain why you’re not receiving the emails.

  2. Email Address: Verify that the Gigbuilder Email address in your settings is correct and that you’re checking the right inbox.

If everything seems correct and you’re still not receiving the email, please reach out to our support team for further assistance.

Let me know if you need any more help!

– Ashley, Gigbuilder Support

3

Where do i check system notifications for the daily summary?

4

Hi @dahauss,

To check your system notifications for the daily Gigbuilder summary email, you’ll want to look in the System Notifications section of your company settings. Here, you can confirm the email address where notifications are sent and ensure that the Daily Summary option is set to one of the available choices (like “Send Daily Summary” or “Summary + Trending Songs”).

If you’re still not receiving the emails after checking these settings, feel free to reach out, and our team can assist you further!

Best,
– Ashley, Gigbuilder Support

5

the email in notifications is dahauss@gigbuilder.com and not my normal email. Is that correct?

6

This ran at 9am (40 mins ago) – anyone who did NOT receive an email, please post below. Our fix yesterday seems to be working well.