Scott, Event Prep is no longer displaying the event playlists. This seems to be happening across all my booked events. Also, Event Prep does not have a summary page. From a priority perspective, I really need playlists in my prep paperwork.
Hi @djwolfson,
I understand how important it is to have your playlists available in Event Prep. Based on the documentation, playlists are typically managed under the MUSIC tab, which includes features like guest requests and playlist management. If you’re not seeing them in Event Prep, it might be worth checking if there are any settings or updates that need to be adjusted.
As for the summary page, I don’t have specific details on that feature, but our team is here to help you with any further questions or issues you might be facing.
Feel free to reach out if you need more assistance!
– Ashley, Gigbuilder Support
My June 6 wedding has at least one playlist but it is not showing up in Event Prep.
Hi @djwolfson,
It sounds like you’re experiencing an issue with your playlist not showing up in Event Prep for your wedding on June 6. One common reason for this could be that the list you created isn’t connected to the worksheet field where it needs to appear.
To resolve this, you can check the relevant worksheet template and ensure that your playlist is assigned to the appropriate field. If you need further assistance with this or if there are other issues, feel free to reach out, and our team would be happy to help!
Best of luck with the wedding preparations!
– Ashley, Gigbuilder Support
Not sure what is meant by “the list you created isn’t connected to the worksheet field where it needs to appear” but everything worked before and now it isn’t. Also, I reported months ago that the playlist titles that I defined for each list are not carried forward to the Music tab. For example, the June 6 wedding customer created a Dance playlist in their portal but under the Music tab it is showing as “Additional Requests”. I really need this fixed too. But regardless, it is not showing up in the Event Prep. Please create a ticket for this.