Employee 3,4,5,6 ext Not removing from availability calendar

General
1

Hey Scott.. My availability calendar is showing me available on the 7th of august when I am already booked. I am and EXTRA 4..

SO it looks like people in EXTRAS are NOT being removed from availability I’m in extra 4 and I was NOT removed from availability..

Checking under the Employee… It shows both dates! So it shows there at least. Just not being removed from availability as an EXTRA.

Ok, SO… It seems to work fine for Extra1,2,3… But 4, 5 and after… It’s not logging on the Availability calendar.

ALSO… employees who don’t work on certain days of the week are still showing available as well. I have double checked their WORKING DAYS.

2

Hi @djfelix,

It sounds like you’re experiencing some issues with the availability calendar for your extra employees. Based on the documentation, there are a couple of things you might want to check:

  1. Daily Maximum Settings: Ensure that the daily maximum for the dates in question is set correctly. If it’s set higher than intended, it could cause employees to appear available even when they’re booked.

  2. Employee Working Days: Double-check that the working days for the employees are accurately configured. If they’re still showing as available on days they shouldn’t be, it may be worth revisiting those settings.

If you’ve verified these and the issue persists, our team can assist you further to get to the bottom of it.

Let me know if you need any more help!

– Ashley, Gigbuilder Support