I upgraded from a free listing with WEDJ to Gold three weeks ago. When I did that my DJ service completely disappeared from WEDJ. I contacted support. I have a ticket number. When I email every 2-3 days to check on things, I get told that my inquiry has been added to my ticket and that someone will contact me shortly. After a few emails with support where they said something would be done about it, all I get is inquiry added to ticket. Three weeks does not seem like shortly. Has anyone else had issues like this? If so, how did it get fixed?
I’m sorry to hear about the trouble you’re experiencing with your DJ service disappearing after upgrading to the Gold plan. It sounds frustrating, especially after waiting for three weeks.
While I can’t access your ticket details, I recommend ensuring that your account settings are correctly configured for the Gold listing on WeDJ.com. If everything looks good on your end, it may be best to follow up with our support team again for a more detailed update on your ticket.
If you have any specific questions or need further assistance, feel free to ask!
I’m attaching a screen capture to show how I cannot get a drop down/selection menu for the state. Maybe this is causing D&J DJs not to show up at WEDJ.
