I’ve had several clients say they tried emailing me though their gigbuilder portal but its not going through.
renoepicsounds
Hi @RenoEpicSounds,
It sounds like your clients are having trouble with email communication through the Gigbuilder portal. One common reason for this issue is the email reply settings.
Make sure your Email Replies are set to “Reply to Both.” This way, replies will land in both the CRM and your personal inbox, ensuring you don’t miss any messages. You can check and adjust this in the Email Server section of your settings.
If you’ve already done this and the issue persists, please reach out to our support team for further assistance. We’re here to help!
Best,
– Ashley, Gigbuilder Support