Our calendar on our homepage has been showing that we have confirmed events (shaded blue to green - green for confirmed) on the at a glance, however, when clicking in to the date to see the activity, there are no events that are confirmed. Is there a way to look in to this? Screenshots included as an example for August 12, 2026.
Hi @bmiles_minto,
It sounds like the issue you’re experiencing with the calendar may be related to the event filters. If the “Booked Events” filter is turned off, it could cause the calendar to show confirmed events incorrectly.
Here’s what you can do:
- Check the filter toggles on your calendar.
- Ensure that “Booked Events” is enabled to display confirmed events.
If you’ve already checked this and the problem persists, please let us know, and our team will be happy to assist you further!
Best,
– Ashley, Gigbuilder Support
- How do I check my filter toggles on my calendar?
- We do not have any booked events on August 12th, but the calendar at a glance says that we do. Why is it saying that we have a booked event when we do not?
Hi @bmiles_minto,
To check your filter toggles on the calendar, you can look for the options that control what appears. Make sure that the “Booked Events” filter is enabled, as this will show confirmed events. If it’s toggled off, that could explain why the calendar is indicating a booked event when there are none.
If you’ve checked the filters and the issue persists, our team would be happy to assist you further!
Best,
– Ashley, Gigbuilder Support
Where do I find this to check? Please explain in further detail as to where I need to look (i.e. is it in Setup, etc.?)
Further assistance needed please
Hey guys, any update on this?
@Scott can I get a response on this?
@Scott or Ken can I please get a response?