Hello, I am going multiple days with this issue, and now it is really affecting my business. I need to be able to log into my account and have my portal successfully working. Please support.
Hi @coastaldjs,
I’m sorry to hear you’re having trouble accessing your account. It sounds like it might be related to your subscription payment. If your payment method has expired or been declined, it could limit your access.
Here’s a quick fix you can try:
- Go to the Billing section.
- Look for any unpaid invoices.
- Click on “Pay” and update your payment information.
Once the payment is processed, your access should be restored. If this doesn’t resolve your issue, please reach out to our support team for further assistance.
Let me know if you need any more help!
– Ashley, Gigbuilder Support