I’ve added the contract to the event. I see it on my end on Chrome but not on Safari. Client can’t see it either. She has cleared her cache and cookies and still doesn’t see it. Do I add the date and my company here?
Hi @djotherguy,
It sounds like a frustrating situation! Since the contract is visible on Chrome but not on Safari, it might be related to browser compatibility issues. Here are a few things you can check:
- Browser Updates: Ensure that both you and your client are using the latest version of Safari.
- Pop-up Blockers: Sometimes, pop-up blockers can interfere with displaying certain content. Make sure they are disabled for your site.
- Different Devices: If possible, try accessing the contract from a different device using Safari.
Regarding your question about adding the date and your company, the documentation doesn’t specify if you need to add those details in the contract section. However, if you need further assistance, our team is here to help!
Let me know if you have any other questions!
– Ashley, Gigbuilder Support
When I get home I will check on my MacBook pro and Safari are you on the back end or log in as the client?
Let me know if there’s still an issue. I have plenty of time today to research.
Good morning! ok, so i typically use Chrome, so if I add the contract in chrome, it shows up if I login through the same link as the client. If I do that on Safari, it does not show the agreement. But, if I use the “login as client” button on the docs page, it does show up. Should I just make a new event and try that?